Company Valuation vs. Leadership Values: The Better.com Experience
| Case Code: LDEN191
Case Length: 10 Pages
Pub Date: 2023
Teaching Note: Available
| Price: Rs.300
Organization : Better.com
Industry : Real Estate
Countries : United States
Themes: Leadership & Values, Leadership Style, Corporate Governance,Ethical Leadership
Abstract Case Intro 1 Case Intro 2 Excerpts
History of Allegations
Garg had a history of various allegations leveled against him by founding partners or investors in each of his ventures. At EIFC his partner Khan noticed that there were discrepancies in EIFC’s finances which were managed by Garg. In 2013, he filed a lawsuit alleging that Garg had not been filing the company’s taxes..
Garg’s Leadership at Better
Garg had the same aggressive and blunt approach to his fellow employees. He set very high expectations and wanted employees to push themselves to the limit to help the company grow and improve customer experience..
Despite multiple legal liabilities, conflicts of interest, and corporate governance problems, various stakeholders at Better were happy to be associated with Garg since his success in building Better and providing investors with the kind of returns on investments overshadowed his outbursts that caused headaches for some employees and forced others to quit..
Exhibit I: Garg’s Early Ventures
Exhibit II: Investments in Better.com
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