Johnson & Johnson's Health and Wellness Program

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Themes: HR Practices and Policies
Period : 1998-2001
Organization : Johnson and Johnson's
Pub Date : 2001
Countries : USA
Industry : Consumer Goods

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Case Code : HROB0025
Case Length : 14 Pages
Price: Rs. 400;

Johnson & Johnson's Health and Wellness Program | Case Study

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In the late 1990s, with the rising awareness about the link between the employees' health and an organizations' productivity, more and more companies in the US started offering health and wellness programs for their employees. According to a study conducted by Hewitt Associates17 in 2001 (involving 945 major corporations), around 93% of the corporations offered HWPs compared to 89% in 1996. Explaining the development, Camille Haltom (Haltom), a health care consultant with Hewitt Associates explained18, "Because employers are under increased cost pressures, there is a renewed interest and excitement about health promotion and medical management programs that can provide cost savings, reduce absenteeism and increase productivity."

Major companies in the US reaped substantial benefits by implementing WPs. PepsiCo19 invested $2 million in a fitness center and realized a return of three times the money it invested. Similarly, Dupont introduced a program, 'Health Horizons'20 and realized savings of five times the money it invested. Tenneco21 which invested a sum of $11 million to start a fitness centre, spreading over a total area of 25,000 square feet in Houston found that-

the annual medical claims of employees who participated in its fitness program, decreased by about half. General Electric was able to cut down its health care costs by 38% in one-and-a-half years by introducing a wellness program for its employees. The employees who did not participate in the program witnessed an average increase of 21% in health care costs.

A study conducted by the Mutual Benefit Life Insurance Company, New Jersey, revealed that the employees who participated in health programs had medical claims that were, on an average, 70% less than that of non-participants. Haltom said22, "We expect that organizations will not only continue to offer health promotion programs but look for ways to enhance and expand existing programs for employees." In order to protect and promote the health and well-being of its employees and their families, J&J also introduced its HWP in 1995. Though several organizations in the US had introduced HWPs earlier, the manner in which J&J implemented it was unique and resulted in significant benefits for the company.

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17] Hewitt Associates is a world-wide outsourcing and consulting firm, offering a gamut of services in Human Capital Management to various companies in 39 countries. These services include HR strategies and technologies, HR benefit outsourcing, health care, organizational change, retirement and financial management and, talent and reward strategies.
18] In an article titled "Health and Productivity Programs Continue to Grow in Popularity as Health Care Costs Rise," by Suzanne Zagata-Mera and Kelly Zitlow dated July 15, 2002 posted on www.was.hewitt.com.
19] PepsiCo is a global leader in foods and beverages industry with a turnover of $27 billion in 2001. It has more than 1,47,000 employees. The company's brands are sold in about 200 countries.
20] A health initiative program launched for the benefit of employees' health, fitness and well-being, which yielded Dupont a return of $5 on every dollar invested in the program.
21] Tenneco is a $3.5 billion global automotive manufacturing company based in Lake Forest, Illinois. It is one of the largest designers, producers and distributors of automotive and emission control products and systems in the world.
22] In an article titled "Health and Productivity Programs Continue to Grow in Popularity as Health Care Costs Rise," by Suzanne Zagata-Mera and Kelly Zitlow dated July 15, 2002 posted on www.was.hewitt.com.