Johnson & Johnson's Health and Wellness Program

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Themes: HR Practices and Policies
Period : 1998-2001
Organization : Johnson and Johnson's
Pub Date : 2001
Countries : USA
Industry : Consumer Goods

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Case Code : HROB0025
Case Length : 14 Pages
Price: Rs. 400;

Johnson & Johnson's Health and Wellness Program | Case Study

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J&J's employees also lowered their health risks to a large extent in major risk categories. Some of these categories included ill effects of tobacco consumption and sedentary work life, high hypertension, high cholesterol, low consumption of fiber-rich food and insufficient motor vehicle safety measures. Appreciating the benefits of HWP to J&J, Ronald J. Ozminkowski, Director, MEDSTAT said29, "These results highlight the significant impact that integrating large-scale corporate health and productivity management programs can have on company medical expenditures."

Other Employee Health Friendly Initiatives

In 2001, J&J introduced a health surveillance program for its employees in the US for certain hazardous jobs. The main objective of the program was to develop measures to control workplace hazards and prevent occurrence of illnesses and injuries. Employees were asked to work in collaboration with environmental, health, safety and industrial hygiene professionals to eliminate workplace hazards.

In 2001, major surveillance programs undertaken by J&J (Refer Table II) employees included:

Table II
Surveillance Programs Delivered to J&J Employees

Surveillance Program Number of employees covered
Blood borne pathogens 2770
Emergency response personnel 410
Ergonomics evaluations 2306
Hearing conservation 1933
Powered motorized equipment personnel 1346
Respiratory protection 1690
Source: www.jnj.com

In 2001, J&J launched a 'Health and Benefits' website that provided health and wellness information to its employees. By using an identification number and security code, employees were able to access the website from anywhere and at anytime. The site provided links to disease management programs, health and benefits information and also aggregated health information from various health content providers. J&J also introduced an on-line Health Profile service that provided a confidential interactive health risk assessment with instant feedback. The service aimed at identifying critical health risks of employees by maintaining their health profile and encouraging them to take steps towards a healthier lifestyle using Action Planning Guides. In 2002, in one of the most significant measures to improve the health of its employees in the US, J&J introduced an initiative - 'Healthy People 2005' (Refer Table III).

Table III
J&J Healthy People 2005 Targets

Indicator Baseline* Target
Smoking 12% 9%
High Blood Pressure 14% 10%
High Cholesterol 19% 15%
Inactivity 39% 25%
*Based on Health Profile results 1995-1999

Source: www.jnj.com

In this initiative, J&J quantified its health and wellness targets. It aimed to reduce four critical health risk factors of employees in the US including smoking, blood pressure, cholesterol and physical inactivity. All these efforts by J&J, contributed significantly in improving the health and well-being of its employees.


29] In an article titled "Employees benefit and Johnson & Johnson company saves $8.5 Million annually," posted on www.24hourfitness.com.