Eli Lilly: Managing Workplace Diversity and Coping with the Accusations of Racial Discrimination

            
 
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Case Details:

Case Code : HROB105
Case Length : 20 Pages
Period : 2006-2007
Pub Date : 2008
Teaching Note :Not Available
Organization : Eli Lilly & Company
Industry : Pharmaceutical
Countries : USA

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Excerpts Contd...

Individual Claims

Welch
Welch, one of the lead plaintiffs, remained associated with Lilly for almost 12 years. In August 17, 1992, she started her career as a 'production worker'at Lilly, employed on an hourly payroll. During her tenure at Lilly, Welch was repeatedly promoted within the company headquarters. She was promoted as 'Business Consultant', a salaried position, in January 2000. Later in September 2002, Welch worked as a 'Senior Project Administrator'. According to her, she soon realized that although her performance at work was on a par with that of her white co-workers, she seldom received the frequent incentives and bonuses that employees at that level were entitled to...

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Lilly's Point of View

Lilly vehemently denied the charges of racial discrimination made against it. The company claimed that such discrimination was inconsistent with its values. When the lawsuit was first filed in 2006, the company said that it would thoroughly investigate the matter. Cox said, “Treating people fairly and with respect is at the core of our company.”...

An Award that Raised Eyebrows

Despite the fact that the NAACP had come forward and joined the legal battle, organizations like the National Urban League (NUL) decided to honor Lilly and some other companies on the occasion of the 51st Annual Equal Opportunity Awards Dinner held in Indianapolis on November 15, 2007...

The Challenge

Lilly said that it would continue to strengthen its efforts to promote diversity not only at the workplace but also in its supply chain and marketplace.

“In early 2007, we were named one of the 40 top companies for diversity in the country by Black Enterprise magazine, but we know there is more work to be done before we can realize the full benefits of diversity in our workforce, supply chain, and marketplace.”...

Exhibits

Exhibit I: US Federal Laws Against Discrimination at the Workplace
Exhibit II: Mission, Vision & Core Values at Lilly
Exhibit III: Key Financials of Lilly
Exhibit IV: Employee Benefits Offered at Lilly
Exhibit V: Employment Philosophy at Lilly
Exhibit VI: Lilly: Guidelines Regarding Conduct at the Workplace and
Equal Employment Opportunity
Exhibit VII: Some Awards Won by Lilly: 2004-2005

 

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