Indian Airline's HR Problems
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(Case Code: HROB006) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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HROB006 |
For delivery in electronic format: Rs. 200;
For delivery through courier (within India): Rs. 200 + Shipping & Handling Charges extra
ThemesHR Problems |
| Case Length |
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07 Pages |
| Period |
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1994-2001 |
| Organization |
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Indian
Airlines |
| Pub Date |
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2001 |
| Teaching Note |
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Available |
| Countries
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India |
| Industry |
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Aviation and
Airlines |
Abstract:
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The case 'Indian Airlines' HR problems', examines the causes of the HR problems
faced by Indian Airlines. The case reveals how poor management and stubborn work
force can drive a monopoly into losses. The case also throws light on other
lapses such as poor canteen management and payment of excessive allowances.
The case is so structured as to enable students to understand why and how Indian
Airlines was constantly plagued by HR problems. The students should be able to
see how the pilots and other workers used arm-twisting tactics to get IA to
agree to all their demands. The case also provides insights into how IA's
lackadaisical handling of its HR problems contributed to the overall mess that
the airline found itself in.
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Issues:
» Human Resource Management
Contents:
Keywords:
Indian Airlines, HR problems, Indian Airlines, poor
management, stubborn work force, monopoly, losses, lapses, canteen management,
payment, excessive, allowances, pilots, workers, arm-twisting, tactics, IA
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