Starbucks' Human Resource Management Policies and the Growth Challenge
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
This ensured that employees remained motivated, and Starbucks had a relatively low employee turnover. However, in the early 2000s, the company faced the challenge of finding and retaining the right number and kind of employees to man its future growth.
» To study the human resource management policies of a large service-oriented
Key Words:Starbucks Human Resource Management Competitive advantage Organization Culture Howard Schultz Recruitment Training and Development 'Star Skills' The Bean Stock Plan Stock Options Employee Cost Employee Retention Employee Welfare
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