Workforce Diversity at Nordstrom

            
 
Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

ICMR HOME | Case Studies Collection

To download Workforce Diversity at Nordstrom case study (Case Code: HROB099) click on the button below, and select the case from the list of available cases:

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Human Resource and Organization Behavior Case Studies
HRM Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Area Specific Case Studies
Industry Wise Case Studies
Company Wise Case Studies

Custom Search




Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

Case Details:

Price:

Case Code : HROB099 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

Themes

HR practices and policies
Case Length : 14 Pages
Period : 1988-2007
Pub Date : 2007
Teaching Note : Not Available
Organization : Nordstrom Inc.
Industry : Retail
Countries : US

Abstract:

Nordstrom was well-known in American corporate circles for its commitment to diversity. The company not only made a conscious effort to recruit a diverse workforce, but it also extended its diversity initiative to outsiders who were associated with the company, through its third party diversity initiatives.

This case discusses Nordstrom's diversity initiatives. It describes how the company partnered with several organizations to ensure that it had access to a diverse pool of candidates for its recruitment efforts. It also provides information on the culture at and policies of Nordstrom that ensured that diversity was promoted in all parts of the organization.

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

The case also discusses the ways in which Nordstrom extended its diversity initiatives to its suppliers and consumers through some of its programs. The case concludes with a commentary on the extent to which the diversity initiatives were successful at the company, in light of the lawsuits filed by some disabled employees against the discrimination they faced.

Issues:

To understand the need for and importance of diversity in organizations

To study the implementation of diversity at a large American retail store

To analyze the extent to which diversity initiatives can be implemented at large companies

To understand the challenges in implementing diversity policies at large companies, and issues companies can expect to face when creating and maintaining an image of diversity

Contents:

  Page No.
Introduction 1
Background 2
Diversity at Nordstrom 5
Diversity Training 7
Third Party Diversity 8
Diversity Eyewash? 10
Exhibits 12

Key Words:

Nordstrom Inc., Workforce Diversity, Employee Discrimination, Equal Employment Opportunity Commission (EEOC), Organizational Culture, Employee Code of Conduct, Supplier Diversity, Project Preview, Disability, Diversity Training, Customer Diversity, Americans with Disabilities Act, Retail

Workforce Diversity at Nordstrom - Next Page>>

 

Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Textbooks, Workbooks, Case Study Volumes.