Human Resource Management: Best Practices in Infosys Technologies
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Case Details:
Case Code : HROB090
Case Length : 24 Pages
Period : 1995-2006
Organization : Infosys Technologies
Pub Date : 2006
Teaching Note : Not Available
Countries : India/Global
Industry : Software
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Best Employer in India Contd...
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Attracting the best and the brightest and creating a milieu where they operate
at their highest potential is very important. Our campus and technology
infrastructure is world-class, we pay a lot of attention to training and
competency building, we try to have sophisticated appraisal systems, we try to
reward performance through variable pay. These are all part of the same motive."10
Since the early 2000s, Infosys' operations had been growing rapidly across the
world. The number of employees in the company also increased four-fold to 44,658
in March 2006 as compared to 10,738 in March 2001 (Refer Exhibit III for the
number of employees in Infosys between 1995 and 2006).
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The company believed that its key assets were people and that it was
important to bring its employees on par with the company's global
competitors. In spite of its rapid global expansion, Infosys retained the
culture of a small company. According to Bikramjeet Maitra (Maitra), Head of
Human Resources, Infosys, "We like to maintain a smaller company touch and
we have split the overall business into several smaller independent units of
around 4,000 people each."11
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Background Note
Infosys was incorporated as Infosys Consultants Private Limited12 on July
02, 1981, by a group of seven professionals13. From the beginning, it
relied heavily on overseas business. One of the founders, Narayana
Murthy (Murthy) stayed in India, while the others went to the US to
carry out onsite programming for corporate clients. One of Infosys'
first clients was the US-based sports shoe manufacturer Reebok.
Infosys hired its first set of employees in 1982 from the Indian
Institute of Technology, Chennai... |
Excerpts >>
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