Diversity and Talent Management Practices at IBM
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
Work Force Diversity at IBM
Recruiting People with Disabilities
IBM had a well-structured plan in place for recruiting and training people with disabilities. The recruitment specialists and hiring managers were specially trained for this purpose. In each business unit, IBM had 'line champions' - the managers experienced in hiring and working with people with disabilities - to facilitate the recruitment process. The company also worked with various educational institutions for campus recruitment of such candidates (Refer to Exhibit III for various programs conducted by IBM to recruit people with disabilities). Besides, IBM had a diversity website where prospective candidates with disabilities could submit their resumes directly...
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