Microsoft People Problems

            
 
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Case Details:

Case Code : HROB035
Case Length : 15 Pages
Period : 1994-2006
Pub Date : 2003
Teaching Note : Available
Organization : Microsoft Corp.
Industry : Information Technology and Related Services
Countries : USA

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Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Background Note

Microsoft was founded in April 1975 as a partnership concern by William. H. Gates (Gates) and Paul Allen (Allen). It was incorporated in July 1981. Gates and Allen were school-mates who were first introduced to computers in their prep school in Seattle, Washington. At that time, computers were still new, and were heavy and cumbersome to use. The school did not have its own systems but entered into agreements with private corporations to allow the students to work on their computers for given periods of time.

Gates, Allen and a few other friends quickly took to the new technology and spent most of their time learning more about computing.

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

They soon learnt to hack systems and began tampering with valuable files until the company involved found out and banned them from using the systems. However, later, the company realized its vulnerability, and hired them to study the systems and spot weaknesses in them to prevent hacking by others.

However, this company went out of business, and Gates and his friends (who were still in school then) looked for other places to hone their computing skills. In 1969, Gates, Allen and two other friends formed a group called the Lakeside Programmers Group.

Information Sciences Inc., a local company, hired them to develop a payroll system. During this stint, the group made a mark and soon other organizations hired it on contract to fix the weaknesses in their systems. Gates and his friends gained valuable programming experience through these jobs.

In 1973, Gates enrolled for a law course at Harvard University. However, he spent most of his time in the university computer center. All this time, he was in touch with his old group, especially Allen. Allen moved to Boston to be closer to Gates.

Gates and Allen often talked about having their own business some day. A year later, Allen saw a picture of the first microcomputer3 on the cover of a magazine and showed it to Gates.

They realized that the home personal computer (PC) market was going to grow rapidly and software would be needed to run the systems. They contacted Micro Instrumentation and Telemetry Systems (MITS), a manufacturer of PCs, and offered to develop a programming language to run a PC called Altair, manufactured by the company.

The programming language was an improved version of BASIC.4 They allowed MITS to distribute the language, but retained the ownership rights to sell it without restrictions. In 1975, Gates dropped out of Harvard and set up Microsoft with Allen...

Excerpts >>


3] A microcomputer, also known as a personal computer, is a computer designed for individual users. It was built on a smaller scale than mainframes, which were usually manufactured for organizational use.

4] Beginners All-purpose Symbolic Instruction Code, one of the first programming languages for computers.

 

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