District of Columbia: Harnessing the Power of Information and Communication Technology to Enable Good Governance
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
Digital Democracy was a new age of governance in which technological advances allowed people free access to government services. With the help of technological initiatives, citizens could hold their government accountable...