IT Outsourcing - The GM Way
|
|
ICMR HOME | Case Studies Collection
To download IT Outsourcing - The GM Way case study
(Case Code: ITSY046) click on the button below, and select the case from the list of available cases:
» IT & Systems Case Studies Collection
» IT and Systems Short Case Studies
» View Detailed Pricing Info
» How To Order This Case
» Business Case Studies
» Case Studies by Area
» Case Studies by Industry
» Case Studies by Company 
Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
Chat with us
Please leave your feedback
|
Case Details: |
Price: |
| Case Code |
: |
ITSY046 |
For delivery in electronic format: Rs.
400;
For delivery through courier (within India): Rs. 400 + Shipping & Handling Charges extraThemes
- |
| Case Length |
: |
14 Pages |
| Period |
: |
1990-2005 |
| Pub Date |
: |
2005 |
| Teaching Note |
: |
Not Available |
| Organization |
: |
General Motors |
| Industry |
: |
Automobiles |
| Countries
|
: |
US |
Abstract:
|
The case gives a detailed account of IT outsourcing practice
at General Motors (GM), the largest automobile manufacturer in the world. It
traces the history of IT outsourcing initiatives at GM and presents the benefits
that were gained by the company from its IT outsourcing strategy. The case
details how GM was able to use the learning from its initial outsourcing
experiences to modify its outsourcing model. It further discusses how the
innovative matrix structure of GM's in-house IT department played an important
role in making its outsourcing strategy a success. This case highlights the
importance of effective IT and business alignment for a successful IT
outsourcing initiative.
|
|
Issues:
» Analyse the suitability and implications of an outsourcing strategy for a
company's IT needs.
» Study and analyze the problems faced with IT outsourcing.
» Compare the advantages and disadvantages of in-house IT infrastructure
development with IT outsourcing.
» Study the role of matrix structure in the effective management of in-house IT
department.
Contents:
Keywords:
GM, IT-Business Integration, IT Strategy, Business Process
Outsourcing, Matrix Structure, Precision Strategy, Service Level Agreements,
Vendor Management, ERP for IT Management, Process Information Officers, Process
Improvement
IT Outsourcing - The GM Way
- Next Page>>
|
|
