e-Learning Initiatives at Motorola

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Case Details:

Case Code : ITSY052
Case Length : 13 Pages
Period : 1998-2005
Pub Date : 2005
Teaching Note : Available
Organization : MOTOROLA
Industry : Telecom
Countries : US

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Introduction Contd...

For instance, if the business goal was to reduce the product development cycle time, the university would be asked to develop a curriculum for this. Then, the course would be taught to employees by internal or external trainers.

Thus, training helped Motorola achieve better results. However, it was difficult for MU to train employees in different locations across the world. The cost of imparting traditional classroom learning was also high.

To overcome these problems, Motorola introduced Self Directed Learning (SDL) into its training strategy.

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In the SDL mode, employees were required to set their own learning goals and the pace of learning.

SDL helped the company deliver the relevant training to its employees, and keep them abreast with the latest technologies. Individual learning needs could also be catered to using SDL.

In 2000, Motorola incorporated e-learning into its corporate training strategy in order to reduce training costs and expedite the training process imparted to a large number of employees across the world (See Exhibit I for more information on e-learning).

E-Learning helped the company to maintain consistency in course delivery across all its facilities around the world at reduced costs...

 Excerpts >>

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