Quality and Safety Practices at LEGO

LEGO laid special emphasis on quality and safety, as its main customers were children. The company took care to see that the toys were able to not only endure extreme wear and tear, but also did not harm the children in any way. Special care was taken during the production process to see that there were no loose parts or harmful elements that could pose a potential hazard to children. Even after the toys went into the market, LEGO monitored them regularly and was proactive in seeking feedback on their performance. LEGO did not often have major product recalls, and the Explore Super Truck recall was one of the few instances where a LEGO product had been found to be unsafe in the more than 50 years of the company's existence.

Christiansen earned his living by building houses and furniture for the farmers in Billund. In the late 1920s, he started producing miniature versions of his products (like ladders and tables) as design aids.

These proved to be popular with customers, and eventually inspired him to venture into the wooden toys business. However, the toys business slowed down because of the economic depression in the 1930s when people could not afford to spend money on non-essentials, and Christiansen found that he had to continue producing furniture in addition to toys to stay afloat.