Timely and proper implementation of
operations management techniques assists in the effective management of the
resources which are used by organizations to produce goods and services.
Growing inter-firm rivalry and competition has increased the importance of
operations management in organizations, as it is directly responsible for
the final product.
As a result, operations management is gaining more
significance and has become a key discipline in management science.
Operations management decisions include long-term strategic decisions on
issues like facility location and capacity determination, medium-term
tactical decisions on issues like identification of appropriate manpower and
determination of optimum inventory levels, and short-term operational
decisions on issues like production scheduling and job assignment.
Operations Management presents a step-by-step
analysis of the activities of operations managers and provides an understanding
of the planning, organizing, controlling, directing, motivating and coordinating
activities of an operations system in manufacturing and service organizations.