ICMR Case Studies and Management Resources |
International Business and International Marketing
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Title : International Business and International
Marketing Textbook |
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Title : International Business and International
Marketing Workbook |
Companies operating in international
markets function in a highly competitive environment and require strategies
that differentiate their products and enhance their perceived value, while
reducing production costs. Traditionally, many such companies have confined
much of their value adding activities to their home countries.
Alternatively, they may duplicate some value chain activities such as
production and sales and service in individual countries.
Companies operating internationally face conflicting pressures. They need to
offer their product at competitive prices, and at the same time, tailor it
to suit local needs. To bring down prices, they may be forced to standardize
the product and operate from a single location.
Customization of products to
suit local preferences does not allow for standardization or location of the
manufacturing unit in just one region. Customization raises a firm's operating costs. To cater to
specific and special needs of local customers, the firm may have to set up
similar facilities in several countries and modify product features.
Pressures from local competition for customization and price competition from
international competitors with low-cost production bases pose a challenge to
international companies. These companies have to choose between standardizing
products, manufacturing at a low-cost location and passing the cost advantage to
customers, and setting up plants in different countries for customizing
products, regardless of the high costs that may be involved.
Such companies have
to frame a strategy that strikes a balance between these conflicting demands.
For example, when choosing a location, they have to consider various aspects
like labour costs, tax rates, infrastructure, distribution systems, patent laws,
suppliers and government support. They should also identify the extent to which
customers are willing to pay for customization.
International Business & International Marketing discusses these and other
similar challenges that arise when a company attempts to go beyond its home
markets and compete globally.
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