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Marketing Management
All business activities should aim at
recognizing and satisfying customer wants and needs effectively. A marketing
program starts with idea generation for a product and ends only when
customers’ wants have been completely satisfied. It might run well beyond
the sale of the product, to ensure customer satisfaction and encourage
repeat business.
Marketing has become an inherent part of our lives and permeates every
aspect of our day-to-day existence. Activities such as watching television,
listening to the radio, reading the newspaper, buying grocery items – they
are all dependent on marketing. Marketing focuses on satisfying human and
social needs and wants, and helps companies transform private and social
needs into profitable business opportunities.
Marketing Management helps students understand the marketing management
process and the nature of strategic planning in a marketing organization.
It discusses different ways in which marketing
programs can be developed and put into action. The book also examines different
issues that companies face in the implementation of marketing programs.
"Business has only two functions – marketing and
innovation."
- Peter F. Drucker
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