| Reviving Yahoo! - Strategies that Turned Around the Leading Internet Portal |  | ICMR HOME | Case Studies CollectionOR
 Case Details:
 
 Case Code : BSTR064
 Case Length : 13 Pages
 Period : 2001 - 2003
 Organization : Yahoo
 Pub Date : 2003
 Teaching Note :Not Available
 Countries : Japan
 Industry : IT
 
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 EXCERPTS Contd...Introducing More Subscription Based ServicesIn order to bring Yahoo back into profits, Semel believed that the company must increase the number of paid services as well as the number of paying subscribers base. 
	
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However, he was taken aback when it was brought to his notice that the company did not possess the technology to handle increased demand for premium services such as online personals. During his initial months in Yahoo, Semel focused on putting technology in place so that the company would offer premium services. Semel then took concrete steps to diversify Yahoo's revenue stream by building a portfolio of new premium consumer services including online personals, e-mail forwarding and Internet access to its customers. The company also charged for certain consumer services it earlier provided free. For instance, Yahoo's subscribers were asked to pay money for downloading digital music, playing online games, participating in matchmaking services, job listings and value-added e-mail services offering extra storage capacity...
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 |  Acquisitions and PartnershipsOne of the major problems with Yahoo was that it did not own most of the content posted on its site. To tackle this problem, Semel felt that Yahoo should enter into long-term content and advertising deals with diversified media companies. 
	
		| He also felt that by acquiring smaller content providers he could strengthen Yahoo's premium services portfolio. With a vast experience in movie business, Semel used his deal-making skills to enter into major acquisition and partnership deals. According to analysts, under Semel, the most profitable partnership deal that Yahoo entered into was with Overture Services (Overture), an Internet advertising provider, in November 2001. The deal involved a revenue-sharing agreement with Overture, which provided its paid search  services to Yahoo. The partnership was highly successful for Yahoo as it generated $130 million in revenues in the fiscal 2002, representing 14% of Yahoo's total revenues...  |   
 |  The Future
Semel was able to turn Yahoo around by successfully executing the focused strategy of pursuing those projects which had a high chance of achieving success while eliminating doubtful ones, reducing costs, laying emphasis on subscription-based services and entering into profitable partnerships. According to BusinessWeek estimates, the new initiatives introduced under Semel were expected to generate 50 percent of Yahoo's revenues in fiscal 2003... 
 Exhibits
Exhibit I: Yahoo's Consolidated Statements of OperationsExhibit II: Yahoo's Stock Price Chart (1998-2003)
 Exhibit III: Yahoo's Quarterly Financial Performance
 Exhibit IV: Yahoo's Content and Services
 Exhibit V: Terry S.Semel Career Highlights
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