Abstract

The caselet ‘The State Bank of India – The VRS Story’ explains the developments after leading Indian public sector bank SBI decided to implement a VRS. The case examines the reasons for SBI’s employees protesting against the VRS and the post-VRS scenario.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• In spite of the manpower shortage, why did the SBI implement the VRS.

Keywords

Personal banking, corporate banking, manpower