Abstract
The caselet looks into the products that Dharmapal Satyapal Group (DS Group) has developed, the strategies that resulted in the development of these products, and how these products helped the bottom line of the company. The caselet also deals with the history of the company, nature of the market in which DS group operated and what the company plans to do in the future.
Learning Objectives
The case is structured to achieve the following Learning Objectives:
- Diversification undertaken by an FMCG company
- How the brand owners manage different brands and product lines
- and Strategies that go into the development of new products
Contents
Entry Strategies of DS Group
Dharampalji Sugandhi (Dharampalji) set up the Dharmapal Satyapal Group (DS
Group) in 1929, as a manufacturer of fragrances. In 1935, it diversified into flavored
chewing tobacco. By 1950, it had introduced many varieties of chewing tobacco. In
1965, it launched the first branded chewing tobacco in India. This was the first
saffron flavored chewing tobacco in the world. In 1979, the DS Group launched Tulsi
Zafrani Zarda (tobacco powder) and Rajnigandha gutka (tobacco powder mixed with
beetle-nut powder). By the mid 1980s, the DS Group became a leader in tobacco-
based products with brands like Baba, Tulsi and Rajnigandha.
In 1983, the DS Group entered the food and beverages market when it acquired the
Noida-based Hi Tech Foods Ltd., (Hi Tech). In 1987, Hi Tech created a niche market
for tabletop salt with its ‘Catch Salt Shaker.’ Satyapal, the then proprietor of the DS
Group, felt that branded free-flowing table salt was exactly what many Indian homes
were looking for.
DS Foods aimed to become a Rs.5 billion company by 2002. To achieve this, DS
Foods launched many variants under the Catch brand name. Aggarwal said, “Catch
enjoys high brand equity but negligible volumes when compared to kitchen salt brands such as Tata Salt and Captain Cook.” DS Foods planned to launch Catch salt
in lined cartons for the kitchen segment and hoped the product would exploit the
suburban markets.
DS Foods also planned to launch tea and edible oil in different pack sizes, sachets and
pouches to cater to all market segments – larger packs for middle and upper classes
and affordable, small pouches for daily wage earners. Aggarwal said, “Neither
branded tea nor edible oil is available in small packs for the daily wager. They buy
loose tea and oil.” DS Foods planned to use its cold chain for the natural spring water
and the proposed iced tea and flavoured water.
However, some analysts felt that the strategy might not be successful. A few years
back, Nestlé had failed to push its Paloma brand of iced tea.1. Some analysts also felt
that DS Foods’ natural spring water, at Rs 25 per litre was unlikely to find a market.
Although they claimed that the product was different from bottled mineral water,
Catch was likely to face a stiff competition from Parle’s Bisleri, a Rs.3 billion brand
in a Rs.5 billion market. DS Foods was looking at hotels, embassies, clubs and
restaurants to begin with, and hoped for sales of Rs 250 million in the next two years.
In December 2001, DS Foods announced plans to enter the ready-to-eat snacks
market by the end of the month. Six varieties of Catch snacks were to be initially
available – jumbo corns (in two variants) chana dal, cashew etc. The products were
claimed to have a shelf life of a minimum of six months as compared to other brands,
which had a shelf life of around two to three months. The USP of the newly launched
products was that no oil was used to prepare it.
The company, which had a growth rate of 10% during 1999 had set an internal
growth target of 35% in the next three years. Analysts felt that if it achieved the
target that it had set itself, the foods and beverages venture will be highly successful.
By 2006, the group aimed to achieve a target of Rs.5 billion in the Food and
Beverages business alone.
Questions for Discussion:
1. DS foods is trying to exploit its Catch brand name. Describe briefly how it is
following product development strategy?
2. Analysts feel that this product development strategy might not be successful?
What do you say?
Keywords
Dharmapal Satyapal Group (DS Group), Catch Salt Shaker, Paloma, Nestlé, Captain Cook, Tata Salt, Tulsi, Rajnigandha, saffron flavored chewing tobacco, suburban markets, diversification