Abstract

This case discusses the corporate social responsibility initiatives of Tesco and its impact on the internal and external environment of the company. It details the activities undertaken by Tesco’s management and employees to contribute to the benefit of the society and the community in which the company operates. The case also discusses the active role played by Tesco in protecting and regenerating the environment and in extending the CSR initiatives to its suppliers. It also highlights a few criticisms against Tesco including polluting the environment in some countries and not adhering to its CSR standards.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Examine a company’s responsibility towards the society.: Understand the importance of social and environmental issues.: Determine how a company’s stand on social and environmental issues can contribute to enhancing the company’s image.

Keywords

Tesco, Corporate Social Responsibility, Community Management, Code of Ethics, Code of Conduct, Corporate Responsibility Review, CSR Key Performance Indicators, Environmental Conservation, Recycling, Forest Stewardship Council, Race for Life program, Ethical Trading Initiative, Supplier Ethical Data Exchange, Friends of the Earth, Computers for Schools program, Steering Wheel