Abstract

Riya, the Human Resource (HR) Manager of TQR Solutions Limited (TQR), was tasked with recruiting new candidates for certain positions. She, along with her team, evaluated the various avenues through which the company could source the candidates. Eventually, the team hired 60 people from both internal and external sources. The caselet provides basic facts and figures pertaining to the recruitment cost incurred by the company on both external and internal hires. Now, Riya and her team had to work out the various metrics associated with the recruitment activity and present it to the management.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Understand the different sources of expenditure involved in the recruitment process.
• Learn the calculation of costs involved from the time of application generation to the final hiring decision.
• Learn to calculate the external cost per hire, internal cost per hire, and total cost per hire.

Keywords

HR sourcing, HR Analytics, Recruitment metrics, Recruitment process, Calculating costs, External cost per hire, Internal cost per hire, Total cost per hire