Abstract

US based Motorola is the world’s leading electronics and telecom goods company. It has been adjudged as one of the top employee training companies in the world. Motorola gave utmost importance to training right from its inception. This case describes how training and a strong learning ethic has been an integral part of Motorola’s culture. It explains in detail the various employee training and education initiatives undertaken by Motorola University and examines how these initiatives helped in improving employees’productivity, performance and quality of work. The case also describes Motorola’s e-learning initiatives and highlights the benefits of e-learning for employee training and development.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Understand the best practices in training and development of employees.

Keywords

Motorola, Training and Development, Motorola University, Employee Education and Learning, Individual Dignity Entitlement Program, E-Learning, Kirkpatrick Evaluation Levels, Self-Directed Learning Program, Workplace Learning and Performance