Abstract

Infosys Technologies, a leading software company based in India, was voted the best employer in the country in many HR surveys in the recent years. The company was well known for its employee friendly HR practices. Though Infosys grew to become a US$ 2 billion company by the year 2006, it still retained the culture of a small company. Infosys attracted the best talent from across the world, and recruited candidates by conducting one of the toughest selection process. All the selected candidates were required to go through an intensive 14 week training program. All the employees were required to undergo training every year, and some of the chosen emplo-yees were trained at the Infosys Leadership Institute to take on higher responsibilities in the company. Infosys was one of the first companies to offer ESOPs to its employees. The company followed variable compen-sation structure where the employees’ compensation depended on the performance of individual, the team and the company. The case highlights many such best practices of Infosys in human resource management. It also discusses the challenges faced by the company to retain its talented workforce.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Study and appreciate some of the unique HR practices at Infosys
• Understand the recruitment, selection and training practices of Infosys
• Examine some of the retention strategies adopted by the company
• and Analyze some of the challenges faced by Infosys on the HR front.

Keywords

Infosys Technologies, Best Employer in India, Training and Development, Recruitment, Selection, Retention, Capability Maturity Model, Infosys Leadership Institute, Leadership Development, Performance Appraisal, Organization Culture, Role Based Structure, Attrition, Instep, Global Talent Program , Campus Connect, Compensation Structure