Australia's Leading Retailer Woolworths' Sustainability Strategy|Business Ethics|Case Study|Case Studies

Australia's Leading Retailer Woolworths' Sustainability Strategy

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : BECG087 For delivery in electronic format: Rs. 400;
For delivery through Shipping & Handling Charges extra: Rs. 400 +Shipping & Handling Charges extra


Corporate Social Responsibility/ Sustainability strategy
Case Length : 24 Pages
Period : 2007-2008
Pub Date : 2008
Teaching Note : Not Available
Organization : Woolworths Limited
Industry : Retail
Countries : Australia


This case discusses the sustainability initiatives of Australia's leading retail chain Woolworths Limited (Woolworths) and its impact on the internal and external environment of the company. It provides details of the activities undertaken by Woolworths' management and employees to contribute to the benefit of the society and the community in which the company operates. The case also discusses the active role played by Woolworths in combating global warming and climate change. The case highlights criticisms against Woolworths as well. Critics pointed out some of its questionable practices and contended that as the leading retailer in Australia, Woolworths should be more responsible.

Business Ethics Case Studies | Case Study in Management, Operations, Strategies, Business Ethics, Case Studies


Study the CSR initiatives of Woolworths.

Analyze the impact of Woolworths business on the environment.

Understand Woolworths sustainability strategies.

Determine how a company's stand on social and environmental issues can contribute to enhancing the company's image.

Analyze the reasons for criticism against Woolworths and explore ways in which the retailer can address this.


  Page No.
Doing the Right Thing? 1
Background Note 2
Environmental Responsibility 5
Social Responsibility 12
Economic Responsibility 14
Criticism 16
Looking Ahead 18
Exhibits 19


Sustainability Strategy, Corporate Social Responsibility (CSR), Project Refresh, Green Stores , Rouse Hill Store, EarthPower, Fresh Future Appeal, Big Hearts, Employees Matching Award Scheme, Woolworths Australian Community Foundation(WACF), Green Bags, Sustainable Packaging, Greenhouse emissions, T5 lighting, Victorian truck fleet, CO2-e emissions, Fresh Food Kids, Private label products, Wake Up Woolworths, Asia Pulp & Paper, Australian Competition and Consumer Commission (ACCC)

Doing the Right Thing? - Next Page>>


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