Gap Inc.'s Ethical Procurement Practices|Business Ethics|Case Study|Case Studies

Gap Inc.'s Ethical Procurement Practices

Case Studies, Case Study in Business, Management

ICMR HOME | ICMR Case Study Collection

To download Gap Inc.'s Ethical Procurement Practices case study (Case Code: BECG103) click on the button below, and select the case from the list of available cases:


Buy With PayPal

Amount to be paid:

Prefer to pay in another currency ?
Select Currency for Payment

Exchange Rates: Click Here
Delivery Details: Click Here

Business Ethics Case Studies
Business Ethics Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Area Specific Case Studies
Industry Wise Case Studies
Company Wise Case Studies

Custom Search

Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

Case Details:


Case Code : BECG103 For delivery in electronic format: Rs. 300;
For delivery through Shipping & Handling Charges extra: Rs. 300 +Shipping & Handling Charges extra


Case Length : 18 Pages
Period : 1997-2009
Pub Date : 2009
Teaching Note : Not Available
Organization : Gap Inc.
Industry : Retailing
Countries : US, India


The case examines the ethical procurement practices at the US-based Gap Inc. (Gap), one of the largest specialty clothing retailers in the world. Founded in 1969, Gap witnessed rapid growth in its business soon after its inception. To meet the growing demand, Gap started procuring garments from several countries. In 1992, Gap laid out sourcing guidelines for the suppliers covering labor, environment, health and safety standards. The responsibility of implementing these guidelines was on the suppliers. However, Gap found several violations to its guidelines in one of its facilities at El Salvador. Realizing that such violations could be prevalent among other suppliers too, Gap formed a compliance team and a Code of Vendor Conduct (CVC) in 1996.

Business Ethics Case Studies | Case Study in Management, Operations, Strategies, Business Ethics, Case Studies

The CVC was comprehensive and the compliance team was responsible for ensuring its implementation. In 2004, Gap published its first social responsibility report, which covered the violations to VCC that existed at suppliers' facilities. From then on, Gap published this report every year, detailing its activities, and has also made several improvements to the process of monitoring the suppliers' facilities. The case discusses the monitoring system followed by Gap and how it ensured adherence to the rules.


Evaluate how Gap ensured its procurement processes are carried out ethically.

Study the Code of Vendor Conduct and social responsibility report of Gap and analyze its implications.

Understand how an efficient supplier monitoring system can be developed.

Appreciate the emerging trend among the companies to assume broader responsibility towards the environment and the community in which they operate.

Examine if an 'ethical image' differentiates a company from its competitors.


  Page No.
Introduction 1
Background Note 2
The Procurement Process 3
Responsible Procurement Practices 4
Ensuring Adherence to Rules 7
Corrective Action 9
Extending the Responsibility 10
Exhibits 12


Gap Inc., World's Most Ethical Companies, Ethical Trading Initiative, Ethical Leadership, Code of Vendor Conduct, Global Compliance Team, Social Responsibility Report, Procurement Practices, Sourcing Guidelines, Independent Monitoring Working Group, Sourcing Principles, Supply Chain Management, Vendor Compliance Officers, Social Accountability International, Global Regulatory System, Supply Chain Management

Gap Inc.'s Ethical Procurement Practices - Next Page>>


Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Text Books, Work Books, Case Study Volumes.