The case won the 2019 EFMD Case Writing Awards in 'Finance and Banking' category

JPMorgan Chase & Co.- Creating a Next-Gen Banking Experience Powered by Digital Technology

JPMorgan Chase & Co.- Creating a Next-Gen Banking Experience Powered by Digital Technology
Case Code: BSTR608
Case Length: 14 Pages
Period: 2006-2019
Pub Date: 2020
Teaching Note: Available
Price: Rs.400
Organization : JPMorgan Chase & Co.
Industry : Banking
Countries : United States
Themes: Digital Strategy, Digital Ecosystem Technology Strategy, Growth Strategy
JPMorgan Chase & Co.- Creating a Next-Gen Banking Experience Powered by Digital Technology
Abstract Case Intro 1 Case Intro 2 Excerpts

A Note on JPMC

The foundation of JPMC rested on several companies that had come together over the years to establish JPMC as it is known today. These included JP Morgan & Co., Chase National Bank, The Chase Manhattan Bank, Chemical Banking Corporation, Bank One, The First National Bank of Chicago, and the National Bank of Detroit.

In 2018, JPMC was a leading financial services company and one of the leading banking institutions in the world. Headquartered in the US, it had operations in more than 60 countries (Refer to Figure II for JPMC's global presence). As of December 2018, JPMC had $111.5 billion in revenue and $32.5 billion in net income and managed $2.7 trillion in assets...

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