JPMorgan Chase & Co.- Creating a Next-Gen Banking Experience Powered by Digital Technology
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Case Code: BSTR608 Case Length: 14 Pages Period: 2006-2019 Pub Date: 2020 Teaching Note: Available |
Price: Rs.400 Organization : JPMorgan Chase & Co. Industry : Banking Countries : United States Themes: Digital Strategy, Digital Ecosystem Technology Strategy, Growth Strategy |
Abstract Case Intro 1 Case Intro 2 Excerpts
Introduction
In early 2019, the career website of JPMorgan Chase & Co. (JPMC), the largest bank in the US and the third largest in the world , had 2102 open Technology jobs (27%), the highest among all the categories, followed by openings in core banking areas such as Branch Banking (1496, 19%), Relationship Management (857, 11%), and Accounting/ Finance/ Audit/ Risk (731, 9%) (Refer to Exhibit I for details of open positions in all categories). The fact that the number of openings for technologists was the highest was no surprise, given the bank’s relentless focus on technology over the years. In 2018, the bank had a team of 50,000 technologists worldwide (around two-third of them software engineers), which it claimed was more than the number of technologists Facebook and Twitter together employed...
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