Cisco's Controversial Organizational Model: Another Reorganization!|Human Resource|Organization Behavior|Case Study|Case Studies

Cisco's Controversial Organizational Model: Another Reorganization!

            
 
Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

Case Details:

Case Code: HROB155
Case Length: 16 Pages
Period: 2001-2012
Organization: Cisco System, Inc
Pub Date: 2013
Teaching Note: Available
Countries: Global
Industry: Information Technology

To download Cisco's Controversial Organizational Model: Another Reorganization! case study (Case Code: HROB155) click on the button below, and select the case from the list of available cases:

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

OR

Buy Now

Amount to be paid:



Prefer to pay in another currency ?
Select Currency for Payment



Exchange Rates: Click Here
Delivery Details: Click Here

Price:

For delivery in electronic format: Rs. 500;
For delivery through courier (within India): Rs. 500 + Rs. 25 for Shipping & Handling Charges

Human Resource, Organization Behavior Case Studies
HRM Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Area Specific Case Studies
Industry Wise Case Studies
Company Wise Case Studies

Custom Search


Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

<< Previous

Faced with increased criticism of the business performance of Cisco System, Inc (Cisco), John T. Chambers (Chambers), the company’s Chairman and CEO, introduced changes in Cisco’s strategy in the first half of 2011. He also pared down the controversial management structure at Cisco which had been the subject of much debate over the last few years. As a leader in switches, routers, and other Internet technology, Cisco wanted to make the transition from being just a seller of these to being a company that was the most trusted business and technology adviser to its clients.

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

For this, the company had reorganized its organizational structure in 2001, forming cross-functional teams to break free of the "silo culture" earlier prevalent in the company. Subsequently, it refined the model and came up with an organizational structure comprising councils, boards, and working groups. These committees working at different levels were cross-functional in nature, and according to the company, lent Cisco the speed, scale, flexibility, and rapid replication that were required for a large company to remain innovative in a rapidly changing industry.

While some industry observers felt that such a model would be effective, others felt that rather than promoting innovation, the structure would impede it. They wondered how a complex multilayered organizational model based on committees could speed up decision making. With Cisco's sub-optimal performance in 2010 and the early part of 2011, Chambers' detractors contended that both Cisco's strategy and the organizational model had failed. Critics claimed that the strategy and the structure had confused employees, slowed down decision making, led to an exodus of key executives, and resulted in Cisco losing market share in its core businesses.

In April 2011, Chambers admitted in an internal memo that Cisco had lost its way with too many consumer acquisitions and that it would now make sure it "refocuses on the core." The following month, Chambers announced a massive reorganization, a key aspect of which was that the number of internal councils was reduced from nine to three. While some analysts welcomed the move, others were worried that Chambers had not abolished the council and board structure altogether.

Background Note - Next Pages >>

 

Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Study, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Textbooks, Workbooks, Case Study Volumes.