Leadership Communication and Employee Layoffs

Leadership Communication and Employee Layoffs
Case Code: HROB231
Case Length: 09 Pages
Period: 2016-2022
Pub Date: 2023
Teaching Note: Available
Price: Rs.300
Organization: Better.com
Industry: Real Estate
Countries: United States
Themes: Leadership & Values, Leadership Style, Corporate Governance,Ethical Leadership
Leadership Communication and Employee Layoffs
Abstract Case Intro 1 Case Intro 2 Excerpts


Garg’s Leadership at Better.com

Better.com was established in 2014 as an online platform that offered services such as mortgage, title, real estate, and homeowners’ insurance products. It digitized the mortgage process, eliminated origination fees and commissions, and empowered its clients throughout their homeownership journey..

Road Ahead

Garg said that the company would continue hiring and focus on bringing aboard interns. In his welcome address to the incoming class of interns, Garg said, “We expect those people to be super productive and add value, and if they don’t we will exit them, too..


Exhibit I: Company Performance
Exhibit II: Employee Reactions

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