Dell.com's Managing the Electronic Supply Chain Effectively
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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ITSY012 |
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extraThemes
e-Supply Chain Management |
| Case Length |
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09 Pages |
| Period |
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1996-2001 |
| Pub Date |
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2002 |
| Teaching Note |
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Available |
| Organization |
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Dell |
| Industry |
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Computers and
Information Technology |
| Countries
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USA |
Abstract:
The case study 'Dell.com's IT architecture' discusses the hardware and software
infrastructure of DELL's website.
It also shows how the website benefited DELL's customers and suppliers and
brought considerable cost savings for the company.
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Issues:
» Need for the development of an e-commerce-enabled website.
» Architecture of an e-commerce-enabled website and the problems faced by
Dell.
Contents:
Keywords:
Dell.com, IT architecture, hardware, software, infrastructure, DELL, website, website, benefited, customers, suppliers, cost savings.
Dell.com's Managing the Electronic Supply Chain Effectively
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