FedEx - The E-procurement Journey|IT and Systems|Case Study|Case Studies

FedEx - The E-procurement Journey

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : ITSY016 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extra


e-Supply Chain Management
Case Length : 10 Pages
Period : 1999-2001
Pub Date : 2002
Teaching Note : Available
Organization : FedEx
Industry : Service
Countries : USA


The case, 'FedEx - The e-Procurement Journey' looks at how the leading logistics solutions company FedEx implemented e-procurement solutions to enhance the efficiency of its procurement process. The case also discusses the evolution of the e- procurement concept. It also explores the implementation procedure of the Ariba Buyer solution at the company.

IT and Systems Case Studies | Case Study in Management, Operations, Strategies, IT and Systems, Case Studies


  Understand the infrastructural and technological changes that lead to infrastructural obsolescence in the infrastructure for a company.


  Page No.
Background Note 1
It Initiatives at FedEx 3
About e-Procurement 6
FedEx Implements the e-Procurement Solution 6
The Future 8


FedEx, e-Procurement Journey, logistics, solutions, efficiency, evolution, e-procurement, implementation, Ariba Buyer.

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