Jack Ma and Alibaba.com

            
 
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Case Details:

Case Code : LDEN043
Case Length : 14 Pages
Period : 1999-2006
Pub Date : 2006
Teaching Note :Not Available
Organization : Alibaba.com, Taobao.com Industry : E-Commerce
Countries : China

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Early Days of Alibaba.com

In 1998, Ma left MOFTEC and returned to Hangzhou to establish his own company. He did not accept offers from companies like Yahoo! Ma explained to his colleagues, who wanted to join him that his venture was a risky one and they would be paid only 500 Yuan every month...

Rival eBay Enters China

On March 17, 2002, eBay acquired a 33% equity stake in the Shanghai-based e-commerce website EachNet.com by investing US$ 30 million. Two of eBay's senior managers became the board of directors of EachNet.com. The company had started in 1999 and was based on eBay's business model. By 2002, it had emerged as one of the leading online auction sites in China with 3.5 million registered users. The company's gross annual merchandise sale was US$ 93 million. eBay grabbed 79% of the Chinese online auction market within the first year of acquiring EachNet.com...

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies

The Growth Phase

For the year 2003, Alibaba reported profits of US$ 12 million. In February 2004, Alibaba raised US$ 82 million from institutional investors led by Softbank, making it the largest private equity commitment in the Chinese Internet business till that time...

The Road Ahead

By early 2006, Alibaba had grown into a US$ 100 million company with about 4,000 employees and it generated business from across the world (Refer Exhibit IV for country/region wise business generated on Alibaba.com's international site). However, the growth of Alibaba's business also attracted a lot of criticism. The main criticism was regarding the site acting as a platform for the sale of counterfeit goods. It was found that a number of Chinese manufacturers were selling counterfeit versions of prescription drugs, apparel, batteries and also software, through Alibaba.com's English and Chinese versions...

Exhibits

Exhibit I: Alibaba.com Corporation
Exhibit II: Growing Internet Usage in China
Exhibit III: Alibaba.com's Values
Exhibit IV: Country/Region Wise Business (%) on Alibaba.com's International Site

 

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