Tesco's Supply Chain Management Practices

            
 
Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

ICMR HOME | Case Studies Collection

Case Details:

Case Code : OPER054
Case Length : 19 Pages
Period : 2000-05
Organization : Tesco
Pub Date : 2006
Teaching Note :Not Available
Countries : UK
Retail

To download Tesco's Supply Chain Management Practices case study (Case Code: OPER054) click on the button below, and select the case from the list of available cases:

Operations Management Case Studies | Case Study in Management, Operations, Strategies, Marketing Management, Case Studies

Price:

For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 +Shipping & Handling Charges extra

» Operations Case Studies
» Case Studies Collection
» ICMR HOME
» View Detailed Pricing Info
» How To Order This Case
» Business Case Studies
» Case Studies by Area
» Case Studies by Industry
» Case Studies by Company

Custom Search


Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

<< Previous

Excerpts

Tesco's SCM Initiatives

Tesco's SCM relied heavily on the concept of 'Process Improvement' and was guided by its core purpose of creating value for customers so as to earn their lifetime loyalty. The key period for Tesco's supply chain initiatives was between 1983 and 1996; during this time, the company introduced several systems including point of sale scanning, centralized ordering, centralized distribution, automated warehouse control and electronic data interchange (EDI). Graham Booth (Booth) was Director, Supply Chain, Tesco between 1985 and 2002. He felt that it was necessary to have replenishment triggered by customers, for which, using the same set of suppliers along with cross dock distribution centers (DC) and vehicles supplying to all store formats would be ideal...

Operations Management Case Studies | Case Study in Management, Operations, Strategies, Marketing Management, Case Studies

Managing the Supply Chain

As of 2005, Tesco had 2,365 stores across the world, 1,780 of which were in the UK operating on 24.2 million square feet of retail area. In the UK, Tesco operated primarily through four types of stores (Refer Exhibit III for Tesco's store format). The company's international operations were spread in 12 countries across the world. The sheer size of Tesco's operations called for high efficiency in supply chain. Even if the service level was at 99.9%, it still meant six million service failures...

Looking Ahead

In the East European Markets, Tesco's logistics and supply chain were not well developed and relied heavily on deliveries from suppliers. This was a viable proportion for the large stores but not for the smaller ones.

As Tesco planned to expand smaller stores in Eastern Europe, developments in the supply chain became necessary. In Thailand and Korea automated DCs have been operational. For Tesco to gain an edge over other multinational retailers entering these markets, it was necessary to build viable supply chain solutions...

Exhibits

Exhibit I: Supply Chain Top 10
Exhibit II: Tesco before and after Lean Solution (Example of Cola)
Exhibit III: Tesco's Store Format
Exhibit IV: Tesco's Step Change Program
Exhibit V: Tesco's Distribution Centers (2003)
Exhibit VI: RFID Enabled Supply Chain


Custom Search





 

Operations Management
Textbooks Collection

Operations Management
Workbooks Collection

Case Studies in Operations Management - Vol. I
Case Study Volumes Collection

 

Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Text Books, Work Books, Case Study Volumes.