Netscape's Work Culture
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EXHIBIT II
NETSCAPE TIME
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Netscape Time was Netscape's most enduring
principle. It was about the speed, at which the employees worked
and delivered new products. It concerned the mind-set of
employees than the business model of the company. Netscape Time
had six core principles:
The first principle was ‘fast enough never is.'Ever since its
inception, Netscape maintained a lightening speed in whatever it
did. Analysts felt that the company could move quickly because
it knew what it wanted. It hired programmers from the best
schools and from companies like Oracle, Silicon Graphics etc.
The company wanted them to get used to Netscape's code-writing
culture.
‘The paranoid predator'was the second principle. Netscape knew
that even a predator could become a prey. The company's
management believed that their role was to instill urgency at
all levels. They always potrayed Netscape as a startup which had
to compete with industry giants like Microsoft and Oracle.
The third principle was ‘all work, all the time.'Netscape's
employees seemed to be habituated to non-stop work. For example,
to launch the company's first product, employees worked
round-the-clock for eight months. Even at 1 am, there were
employees to give ideas, talk code, or discuss a problem. Jim
Sha, General Manager, worked for 11 hours a day at the office,
went home for dinner and then came back to office and worked
till late night.
‘Just enough management'was the fourth principle. Netscape
seemed to consciously undermanage. Neither Clark nor Andreessen
played major roles in the management. Andreessen said, “If you
over manage software, the result is paralysis.”
Another principle of Netscape Time was doing things ‘four times
faster.'Netscape described Netscape Time as “turning out new
product releases four times faster than the competition.” In
less than nine months, Netscape launched three versions of its
browser as well as servers.
The last and most important aspect of Netscape Time was ‘Web
squared.'Netscape placed Web at the heart of its operations.
Andreessen believed that “worse is better,” and released usable
software quickly, without waiting for perfection. He believed in
using the Web to access the source of perfection. The company
did not use any retail outlets or resellers. Interested users
could download an ‘evaluation copy'from the Internet. A fully
supported version of the software was later sent to interested
users. This helped increase the company's interaction with the
customers. Their feedback was utilized to design the next
version. |
Source: www.fastcompany.com, Can You Work at Netscape Time? , November 1995.
EXHIBIT III - BENEFITS FOR NETSCAPE EMPLOYEES
EXHIBIT IV - NETSCAPE CONSOLIDATED STATEMENT OF OPERATIONS
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