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THE FAILURE OF ZEE'S SAWAAL DUS CRORE KA

            

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Case Code- BSTR004
Publication Date -2001

FLOP SHOW
THE STAR OFFENSIVE-KBC

THE ZEE DEFENSIVE - SDCK

KBC's success changed the ground rules in the TRP race between the television channels. Zee TV had to pool all its resources to combat the effect of KBC. Zee even changed the timings of its popular prime time soaps.
 

To lure back the audience lost due to the KBC effect, Zee launched its Malamaal9 interactive contest. However, the promotion did not do the trick for Zee, and the KBC menace continued to eat into its TRP ratings and ad revenues. It was at this time that Zee TV decided that it had to come out with a program, which could match KBC. Thus was born Sawal Dus Crore Ka (SDCK).

Zee seemed to have hit the wrong note from the very beginning, when it decided to make SDCK a replica of KBC with Anupam Kher and Manisha Koirala as anchors. To lure away KBC viewers, Zee decided to feed on their greed by offering prize money of Rs 100 million to the winner, as against KBC's Rs 10 million, giving the show a tremendous response initially.

SDCK had inaugural TRP ratings of 7.9 when it was launched in October 2000. However, it slipped down to 3.7 within 3 weeks. During the same period, KBC moved up from 9.3 to 10.5. SDCK was never able to reach the rating of its inaugural show in its short lifespan.

SDCK failed to sustain the viewer's interest in the show from the very beginning. Also, its anchors could not match the charisma and screen presence of Amitabh Bachchan. SDCK was aired on Monday, Tuesday and Thursday from 8:30 to 9:30 p.m. putting it in direct competition with KBC, which was aired on all weekdays, except on Friday10 , between 9:00 and 10:00 p.m.

Media analysts commented that SDCK had failed to capture the imagination of the audience. The me-too image of the show was seen as a major hindrance to its popularity. SDCK sets looked similar to KBC's with the same seating arrangement and similar blue lighting. But there were undefined arches under which the contestants seemed to disappear. Even the audience section was badly lit.

On the program content front, SDCK's elimination rounds were confusing - making things long and dull for the viewers. The language of the questions seemed to be complicated to the viewers. It seemed as if even simple questions were complicated, and this seemed to create confusion in the minds of the audience. Instead of the 'three lifelines' of KBC, SDCK had three trumps; instead of 'lock kiya jaye,' it was 'freeze kiya jaye.' 11

There seemed to be no spontaneity in the show as the anchors failed to strike a comfortable relationship with the participants. Lack of a healthy working relationship between the two anchors also marred the show. Some analysts felt that the presence of two anchors created confusion. Viewers seemed to be irritated when both anchors spoke at the same time. Gajendra Singh, Director, SDCK commented, "They had massive ego clashes and I think it showed on screen." The anchors failed to win over the audience, whereas KBC's anchor, with his immense popularity, had completely won over the viewers. There was an also lot of audience interaction in KBC, which seemed to be missing in SDCK.

Before launching KBC, Star Plus had spent months preparing Amitabh Bachchan for the show. However, according to Anupam Kher, they could not rehearse for even three weeks before the shooting of the show commenced.

Meanwhile, KBC gave SDCK a tough time by airing 'special' shows with Bollywood celebrities on the occasion of Diwali and New Year.

Considering the show's miserable TRP ratings, and the fact that it was drawing flak from all quarters, Zee TV announced the termination of its contracts with both Anupam Kher and Manisha Koirala after 26 shows were aired. It said it was doing this because the poor working relationship between the two had affected the show badly. The channel also announced that it was discontinuing the present format of SDCK. It said it planned to re-launch the show with new anchors after re-conceptualising and re-formatting it. Media reports indicated that Zee TV had actually worked out on an altogether new format12 with a mega-appeal interface between anchor and the contestant.

However, the rising popularity of another game show, this time on Sony, named 'Jeeto Chappar Phad Ke,' (JCPK)13 forced Zee to scrap SDCK permanently.

More>>

REALITY BITES

[9]  Malamaal involved two questions a day based on two prime time serials. The first question, put out at
      8.15 p.m., was about the serial being aired at 9 p.m., while the second one, at 8.55 p.m., was on the 9.30
      p.m. soap. Viewers could leave their answers at the designated call center numbers till midnight. Two
      winners were announced the next day and each one won one lakh rupees.

[10] Recently KBC had been aired only on Monday, Tuesday and Wednesday.

[11] Lifelines/Trumps were given to contestants to help them answer questions with external help. Locking/
       Freezing were terms used to register the final answer with the computer.

[12] The new format was to have five contestants, instead of the earlier twenty-one and the concept of
       lifelines was also changed. Contestants were to be given a chance to select a subject of their choice from
       six categories, namely, history, mythology, films, music, science and general knowledge as subject of
       their choice.

[13] JCPK was launched in January 2001, with popular Bollywood actor Govinda as anchor. It was aired only on
       weekends to avoid direct competition with KBC. The anchor's immense popularity and the interesting
       modifications in the original KBC format were largely responsible for JCPK's success.

 


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This case study is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. This case was compiled from published sources.


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