Wipro's PCMM - Level 5 Certification
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To download Wipro's PCMM - Level 5 Certification case study
(Case Code: HROB010) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
: |
HROB010 |
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extraThemesQuality Management TQM/ISO |
| Case Length |
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10 Pages |
| Period |
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1998 - 2001 |
| Organization |
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Wipro |
| Pub Date |
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2002 |
| Teaching Note |
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Available |
| Countries
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India |
| Industry |
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Information
Technology |
Abstract:
The case examines the HR measures taken by software major Wipro to get itself
assessed on the PCMM standards. The case also discusses the evolution of CMM and
PCMM standards besides examining the potential benefits for Wipro after the
certification.
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Issues:
» The importance of quality standards such as PCMM for a leading software player
Contents:
Keywords:
Wipro, SEI-CMM standards, PCMM standards, Human resource
practices in IT companies, Career path, Training programmes
Wipro's PCMM - Level 5 Certification
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