Cirque Du Soleil's Human Resource Management Practices

            
 
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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Case Details:

Price:

Case Code : HROB103 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

Themes

HR Best Practices
Case Length : 13 Pages
Period : 1985-2007
Pub Date : 2007
Teaching Note : Not Available
Organization : Cirque Du Soleil
Industry : Circus Entertainment
Countries : Canada

Abstract:

The case discusses the HR practices of Cirque du Soleil (Cirque), the Canada based circus entertainment company. Since its inception in the mid-1980s, Cirque had been known for its innovation and creativity.

In 2007, Cirque had more than 3,000 employees representing 40 nationalities and 25 languages. To manage such a diverse workforce, it had a dynamic HR team.

The case highlights the recruitment & selection, training, performance appraisal, culture and work environment at Cirque. It also examines how Cirque managed cultural diversity of its workforce.

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Issues:

Study the HR practices at Cirque including recruitment, selection, training and performance appraisal.

Examine the importance of a strategic HR team in Cirque.

Critically examine the work culture and environment in a creative company like Cirque.

Contents:

  Page No.
Introduction 1
Background Note 2
Recruitment and Selection 5
Training 6
Culture and Work Environment 7
Managing Cultural Diversity 8
Communication 9
The Future Beckons 10
Exhibits 11

Key Words:

Cirque du Soleil, Human Resource Management, Crossroads Program, Recruitment & Selection, Training, Performance Appraisal, Work Culture, Work environment, Cultural Diversity, Decentralized HR System, Teamwork, Cultural Adaptation, Work/Life Balance, Employee Assistance Program, Corporate Communication

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