Johnson and Johnson's Health and Wellness Program
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Case Details:
Case Code : HROB025
Case Length : 14 Pages
Period : 1998 - 2001
Pub Date : 2001
Teaching Note : Not Available
Organization : Johnson and Johnson's
Industry : Consumer Goods
Countries : USA
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Excerpts
The Health and Wellness Program
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Since its inception, J&J had laid special emphasis on providing proper care to
its employees (Refer Exhibit III). The company had mentioned its
responsibilities towards employees in its credo (Refer Exhibit IV). J&J hired
medical professionals who provided health services to employees, their spouses
and children. The company established medical clinics at their plants and
offices, where experts performed medical evaluations and offered vaccination
facilities. They also offered advice on subjects like nutrition, family
planning, dysentery prevention and smoking cessation. J&J's medical staff also
maintained a cafeteria at some of the company's plants to ensure safe and
nutritious meals for its employees...
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The Benefits Reaped
To find out the impact of its HWP, the MEDSTAT group was asked to carry out
an independent evaluation. The group scrutinized the medical insurance
claims of 18,331 employees of J&J, who participated in the HWP during the
period 1995 to 1999. The study thoroughly analyzed the medical expenditure
of employees five years before and four years after the introduction of HWP...
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Other Employee Health Friendly Initiatives
In 2001, J&J introduced a health surveillance program for its
employees in the US for certain hazardous jobs. The main objective
of the program was to develop measures to control workplace hazards
and prevent occurrence of illnesses and injuries. Employees were
asked to work in collaboration with environmental, health, safety
and industrial hygiene professionals to eliminate workplace hazards.
In 2001, major surveillance programs undertaken by J&J (Refer Table
II) employees included... |
Exhibits
Exhibit I: Chaa's Criteria and Point Weighting Overview
Exhibit II: Benefits of HWP Reaped by Other Organizations
Exhibit III: Johnson & Johnson's Commitment to its Employees
Exhibit IV: Johnson & Johnson's Credo
Exhibit V: The 16-Point Safe Fleet Program
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