SAS Inc.: Working the Good Life

            
 
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Case Details:
Case Code : HROB134
Case Length : 26 pages
Period : 2001-2010
Pub Date : 2010
Teaching Note :Not Available
Organization : SAS Inc.
Industry : Information Technology
Countries : US; Global

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Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies



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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Excerpts

Background Note

SAS Institute Inc., one of the largest privately-owned software companies, was founded by Jim Goodnight (Goodnight). Toward the end of the 1960s, Goodnight discontinued his studies in applied mathematics in North Carolina State University to join the Apollo space program in Florida...

Hire Hard, Manage Open, Fire Hard

From the beginning, Goodnight had been instrumental in promoting a culture that built "trust between employees and the company". The employee-centric business model the company adopted helped SAS to enjoy the highest levels of employee loyalty (Refer to Box I for SAS' business principles)...

Work Life at SAS - "The Good Life"

SAS offered its employees flexible work hours with a 35-hour weekly work schedule. The employees could work for 7 hours every day in a five-day week. They could also complete their personal work and work for fewer hours on one day and compensate for it by working for more hours another day...

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Work Place as Club House

Experts felt that SAS's employee-friendly working environment was best illustrated by the company's campus at its headquarters in Cary. The campus offered its employees a plethora of recreation facilities including cafés, open landscaped campus gardens, tennis courts, a 36,000-square-foot gym or fitness room, a natatorium and swimming pools, and open roof meditation rooms...

Unusual Perks

Besides the normal onsite recreational amenities, SAS became synonymous with the unusual perks that it provided employees. From its inception, it was known for offering complimentary goodies like free fresh fruits on Mondays, M&Ms on Wednesdays, and free breakfast items like pastries, crackers, juice, etc. on Fridays...

Work/Life Balance, Health, & Wellness

In addition to a flexible work schedule, SAS offered its employees several work life programs that helped them take care of their personal and family related responsibilities. Though most companies had started including work family initiatives in their HR practices in recent years, SAS had introduced them during its initial days...

Excerpts Contd...>>

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

 

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