The Chappell Way (A): A Case Study in Team Building and Group Dynamics
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
"[…] if you're worrying about the outcomes, about things you can't control, then you're going to get into trouble. We really focused on the areas that we can control and we're focusing on getting good in those areas. We're making sure that we engender the culture of creating successful habits."1
-Greg Chappell, coach of the Indian national cricket team, in 2005.
"We all will have a lot to say to the Board on him (Chappell). I have spoken because I have been under stress from the time the coach accused me of underperforming. There are many in the team who have been accused of poor attitude. They have suffered loss of confidence because of the coach's attitude and the double standards he has adopted from the time he took over. It would not be wrong to say that the entire team has developed a sense of insecurity under this coach."2
-Harbhajan Singh, Indian cricketer, in 2005.
"For us, building up team strength is vital. Not that we don't care about the individual, but the individual is far less important here than the team. Chappell is clearly thinking on the same lines."3
-A senior manager of Hindustan Lever Ltd.,4 in 2006.
Taking Indian Cricket to the Next Level?
Since the new millennium, the fortunes of the team had seen a radical change under the leadership of Ganguly. India had become a more combative unit. In addition to world-class performers in the team, such as Sachin Tendulkar (Tendulkar), Rahul Dravid (Dravid), Anil Kumble (Kumble), etc., there was also a rich talent pool of cricketers including Virender Sehwag (Sehwag), Yuvraj Singh (Yuvraj), Harbhajan Singh (Harbhajan), and Zaheer Khan (Zaheer), who had been nurtured under Ganguly's watchful eyes.
1] Siddhartha Vaidyanathan, "'Dravid Will be
One of India's Better Captains'," www.content-usa.cricinfo.com, November 14,
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