Infosys' Knowledge Management Initiatives
ICMR HOME | Case Studies Collection
» IT & Systems Case Studies Collection
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
A full fledged KM program began in 1999 with the launch of Kshop. Through Kshop, knowledge generated in each project across the global operations of Infosys was captured. The case also highlights the benefits reaped by Infosys using KM in its day to day operations.
» Study the implementation of KM initiatives in a large IT organization.
Infosys Technologies, Knowledge Management, Most Admired Knowledge Enterprise, Organizational Learning, Knowledge-driven Culture, Knowledge Workers, Intellectual Capital, Collaborative Knowledge Sharing, Body of Knowledge, Education and Research Department, Intranet Based Learning, Process Assets, People Knowledge Map, Kshop Repository, Knowledge Currency Units, Knowledge Creation, KM Maturity Model
Case Studies Links:-
Short Case Studies,
Simplified Case Studies.
Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.
Business Reports Link:- Business Reports.
Books:- Textbooks, Work Books, Case Study Volumes.
|Business Environment||Business Ethics||Business Reports||Business Strategy|
|Corporate Governance||Economics||Enterprise Risk Management||Finance|
|HRM||Innovation||Insurance||IT and Systems|
|Leadership and Entrepreneurship||Marketing||Miscellaneous||Operations|
|Project Management||Short Case Studies||Cases in other Languages||Free Case Studies|