Sears Logistics Management Practices
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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OPER026 |
For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 +Shipping & Handling Charges extraThemesLogistics
Management |
| Case Length |
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13 Pages |
| Period |
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1993 - 2003 |
| Organization |
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Sears, Roebuck
& Company |
| Pub Date |
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2004 |
| Teaching Note |
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Not Available |
| Countries
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USA |
| Industry |
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Retail |
Abstract:
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This case examines the logistics management practices of Sears Roebuck &
Company, a leading US-based retailer. The case explains how Sears implemented
military logistics practices in the mid-1990s. It discusses how Sears used
various IT tools and Internet technologies for logistics management. The case
also details how Sears used mobile applications for managing logistics. The
benefits reaped by Sears due to its efficient and effective logistics management
practices and usage of IT is also covered. Finally, the case describes the
recent supply chain initiatives of implementing collaborative planning,
forecasting and replenishment (CPFR) by Sears.
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Issues:
» Understand the importance of an efficient distribution and logistics
management system in reducing costs for a retailing company and creating value
for its customers
» Study the significance of IT tools and Internet-enabled technologies in
improving a retailing company's logistics management efficiency
Contents:
Keywords:
Logistics management, Sears Roebuck & Company, US, retailer,
military logistics, practices, 1990, IT tools, Internet technologies, logistics
management, mobile applications, efficient, effective logistics management,
supply chain initiatives, collaborative planning, forecasting, replenishment,
CPFR, Sears
Sears Logistics Management Practices
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