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 This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
 
 
 
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| Case Details: | Price: |  
						| Case Code | : | OPER027 | For delivery in electronic format: Rs. 400; For delivery through courier (within India): Rs. 400 +Shipping & Handling Charges extra
 ThemesSupply Chain 
						Management |  
						| Case Length | : | 15 Pages |  
						| Period | : | 2001 - 2003 |  
						| Organization | : | Unilever |  
						| Pub Date | : | 2004 |  
						| Teaching Note | : | Not Available |  
						| Countries | : | USA |  
						| Industry | : | Retail | 
 Abstract:
					
						| 
The case examines the supply chain management (SCM) restructuring initiative 
undertaken by Unilever, one of the world's largest food and consumer goods 
companies. It explains in detail how the company restructured various components 
of its SCM practices including supply chain organization, procurement, 
warehousing and distribution.
 The case also examines how Unilever used the Internet and various information 
technology tools to improve the efficiency of its supply chain. It concludes 
with a discussion on the benefits reaped by Unilever due to these measures.
 |   
 |  Issues:
» Understand the importance of an efficient SCM system for improving operational 
efficiency for a multinational consumer goods company
 » Gain an insight into the major supply chain components for a consumer goods 
company
 
 Contents:Keywords:Supply chain management, SCM, restructuring, Unilever, food, 
consumer, goods, components, supply chain organization, procurement, 
warehousing, distribution, Internet, information technology tools, efficiency, 
supply chain 
Short-Term Gains - Long-Term Perspective
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