Wal-Mart's Supply Chain Management Practices (B): Using IT/Internet to
Manage the Supply Chain
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IT/Internet to Manage the Supply Chain case study
(Case Code: OPER028) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details:
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Price: |
| Case Code |
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OPER028 |
For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 +Shipping & Handling Charges extraThemesSupply Chain
Management |
| Case Length |
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17 Pages |
| Period |
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1992 - 2003 |
| Organization |
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Wal - Mart |
| Pub Date |
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2004 |
| Teaching Note |
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Not Available |
| Countries
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USA |
| Industry |
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Retail |
Abstract:
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The US-based Wal-Mart, the largest retailer in the world, is believed to be the
best supply chain operator of all times. Much of the efficiency achieved by the
company in managing its supply chain is because of its proactive use of IT and
Internet-enabled technologies. The case discusses in detail the supply chain
management practices of Wal-Mart and explains how the company employed
IT/Internet to enhance the efficiency of each function of supply chain including
procurement, warehouse and logistics management, inventory management and demand
forecasting. The case focuses particularly on some of the important technologies
used by the company and their benefits including EDI, voice-based tools and
applications and the Retail Link system.
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The case also examines the use of
Internet-based technologies by Wal-Mart in implementing
collaborative planning, forecasting and replenishment (CPFR),
global sourcing and EDI-INT. Finally, the case describes
Wal-Mart's plans to implement Radio Frequency Identification (RFID)
technology, its benefits and the problems being faced by the
suppliers to implement it.
Issues:
» Understand how IT/Internet could be effectively used to enhance the efficiency
of the supply chain thereby by reducing costs
» Get insights into some of the latest supply chain management technologies
including CPFR and RFID and their applications in the retailing industry
Contents:
Keywords:
Supply chain management, SCM, restructuring, Wal - Mart,
food, consumer, goods, components, supply chain organization, procurement,
warehousing, distribution, Internet, information technology tools, efficiency,
supply chain
Wal-Mart's Supply Chain Management Practices : Using IT/Internet to Manage the
Supply Chain
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