FedEx: The Supply Chain Management Solutions Provider
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(Case Code: OPER029) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
: |
OPER029 |
For delivery in electronic format: Rs.
500;
For delivery through courier (within India): Rs. 500 +Shipping & Handling Charges extraThemesSupply Chain
Management |
| Case Length |
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17 Pages |
| Period |
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1971 - 2003 |
| Organization |
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FedEx |
| Pub Date |
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2004 |
| Teaching Note |
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Not Available |
| Countries
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USA |
| Industry |
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Logistics |
Abstract:
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The case discusses how FedEx Corporation (FedEx) emerged as the leading global
provider of supply chain management (SCM) services to corporate customers. The
case discusses in detail the SCM services offered by FedEx and its
infrastructure facilities that enabled the company to offer these services.
The operations at the Memphis hub of FedEx are described in detail. Finally, the
case provides real-life examples of how FedEx solved the supply chain problems
of Fujitsu (US) and Cisco Systems by offering a customized SCM solution.
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Issues:
» Understand the nature of operations and infrastructure facilities of a leading
global third party supply chain management solutions provider
» Get an insight into the various supply chain management services offered by
FedEx
Contents:
Keywords:
FedEx Corporation, FedEx, global provider, supply chain
management, SCM, corporate customers, SCM services, infrastructure facilities,
Memphis, real-life examples, supply chain problems, Fujitsu, US, Cisco Systems
FedEx: The Supply Chain Management Solutions Provider
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