Employee Satisfaction Survey: A Tool to Measure Employee Performance and
Satisfaction
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To download Employee Satisfaction Survey: A Tool to Measure Employee
Performance and Satisfaction case study
(Case Code: OPER037) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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OPER037 |
For delivery in electronic format: Rs. 100;
For delivery through courier (within India): Rs. 100 +Shipping & Handling Charges extraThemes- |
| Case Length |
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03 Pages |
| Period |
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1999 - 2004 |
| Organization |
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Varied |
| Pub Date |
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2004 |
| Teaching Note |
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Available |
| Countries
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India |
| Industry |
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Service |
Abstract:
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The case focuses on the need to measure employee productivity and employee
satisfaction at the workplace. It examines the reasons for the automation of
production processes and also evaluates the performance of people after
automation. The case also studies the reasons for drop in productivity after
automation and the ways in which the efficiency of workers could be increased to
maximize the output. It also throws light on the behavioral dimensions of job
design and the ways in which employees'psychological needs can be met.
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Issues:
» The need for motivating the employees of an organization
» The concept of job rotation
» The process of expanding the scope of the task or job assigned to a worker
Keywords:
Need, measure, employee productivity, employee satisfaction,
reasons, automation, production processes, automation, drop, productivity,
output, behavioral dimensions, job design, employees, psychological needs
Employee Satisfaction Survey: A Tool to Measure Employee Performance and
Satisfaction
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