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 This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
 
 
 
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| Case Details: | Price: |  
						| Case Code | : | OPER060 | For delivery in electronic format: Rs. 400; For delivery through courier (within India): Rs. 400 +Shipping & Handling Charges extra
 ThemesSupply chain management |  
						| Case Length | : | 19 Pages |  
						| Period | : | 2001-2006 |  
						| Organization | : | SYSCO 
						Corporation |  
						| Pub Date | : | 2006 |  
						| Teaching Note | : | Available |  
						| Countries | : | North America |  
						| Industry | : | Foodservice 
						Distribution | 
 Abstract:
					
						| 
This case is about the supply chain management practices at SYSCO Corporation 
(SYSCO), the largest foodservice marketing and distribution company in North 
America. Analysts attributed the company's success in distribution to its 
innovative supply chain practices, implementation of the latest Information 
Technology (IT) tools, building strong relationships with vendors, and having an 
organized management structure. The case discusses some of the company's key 
supply chain initiatives like the National Supply Chain Project, the ChefEx 
Program, etc., and the benefits that accrued to SYSCO through these initiatives. |   
 |  Issues:
» Understand the role of supply chain management (SCM) in the foodservice 
distribution business in North America
 » Analyze the supply chain management initiatives adopted by SYSCO Corporation
 
 » Evaluate the importance of redistribution, using new technologies like RFID, 
and other Information Technology applications to improve the efficiency of the 
supply chain
 
 Contents:Keywords:SYSCO Corporation, Foodservice Distribution and Marketing, 
Supply Chain Management, Information Technology, Redistribution Centers (RDBC), 
ChefEx Program, SYSCO Uniform System (SUS), E-commerce, National Supply Chain 
Project, Radio Frequency Identification (RFID) System, North American 
Foodservice Market, Performance Food Group, Whole Foods Market Inc., Vendor 
Relationship 
Sysco's Supply Chain Management Practices
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