Cross-docking Helps JCPenney Reduce Materials Handling and Make Logistics More Efficient
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(Case Code: OPER091) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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OPER091 |
For delivery in electronic format: Rs. 200;
For delivery through courier (within India): Rs. 200 +Shipping & Handling Charges extraThemes
Supply chain / Materials Handling / Distribution |
| Case Length |
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10 Pages |
| Period |
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2007-2009 |
| Organization |
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JCPenney |
| Pub Date |
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2010 |
| Teaching Note |
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Not Available |
| Countries
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USA |
| Industry |
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Retail |
Abstract:
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The case study is about JCPenney Corporation, Inc. (JCP), a leading retail chain in the US. It discusses how JCP used cross-docking.
The case discusses the operations at the JCP's Lathrop, California, Retail Logistics Center, the sixth cross-dock facility of the company that was opened in July 2007.
It illustrates how the use of cross-docking helped JCP reduce materials handling and made its logistics more efficient. The case also highlights how the use of energy-efficient technologies and processes and proper site selection helped JCP reduce costs and mitigate supply chain risk.
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Issues:
» Study JCP's operations in Lathrop, California, Retail Logistics Center.
» Understand the issues and challenges in employing cross-docking and how it compared to other commonly used distribution strategies.
» Understand the issues and challenges in materials handling.
» Understand how retailers and other companies can mitigate supply chain risks.
Contents:
Keywords:
Materials handling, Supply chain, Logistics, Distribution, Distribution strategy, Cross-docking, Merchandise flow strategy, Merchandising system, Inventory system, Location, layout, Warehouse management system, automated sorting system, JCPenney
Cross-docking Helps JCPenney Reduce Materials Handling and Make Logistics More
Efficient
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