Abstract

The case examines the innovative human resource (HR) policies adopted by the largest mortgage financing firm in the US, Fannie Mae. These policies helped the company earn the reputation of being one of the best companies to work for. The case gives an overview of Fannie Mae’s growth since its inception in the late-1930s and examines the circumstance under which the company decided to focus on strengthening its HR policies. It examines in detail Fannie Mae’s commitment to fostering a culture of diversity at the company and also studies the innovative HR practices employed (especially in the areas of employee benefits and career development).

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Innovative practices at Fannie Mae to meet employee needs.

Keywords

Innovative human resource, HR, largest, mortgage, financing, firm, US, Fannie Mae, reputation, late-1930s, HR policies, culture of diversity, employed, career development